Influencing and Assertiveness

About the Course

In this challenge-based workshop, participants acquire skills, insights and tools to increase their ability to persuade others in order to be more effective at work.

Ideal For

Team Members



Business Outcomes

More confident staff who are able to use influence in order to improve working relationships and business results

Your Team Will Learn

How to persuade others using evidence-based strategies in order to gain more beneficial business outcomes

Competencies Developed

Ethical influence
Build credibility
Assertive communication
Develop an influencing style
Improve listening
Learn ethical strategies to get more yeses
Manage conflict assertively

Trusted By

“I really enjoyed the day. I thought Kerri was very engaging, put things into perspective, it wasn’t rushed, made me refocus about what I can do better in day to day tasks, I loved that it was hands on and not just a slide presentation. I liked learning about the key principles of influence.”


“Kerri really included everyone and was willing to talk to us on other subjects other than what may have been on the course outline, which I felt was very beneficial as it kept us engaged.”


Find Out How We Can Tailor A Unique Program For You

Other Courses In This Training Suite

Coaching and Mentoring

Coaching and Mentoring

Learn how to coach and mentor by understanding the skills, knowledge, attitude and process required to support somebody else's growth.
Emotional Intelligence

Emotional Intelligence

Learners delve into the 4 domains of Emotional Intelligence (EI) that enable them to build better relationships.
Management Essentials

Management Essentials

Designed bespoke for each group's needs, participants are equipped with the knowledge and skills to lead and manage new or existing teams.
More Details

What’s Included: Customised learner workbook.

Requirements: There are no pre-requisites for this course.

Find Out How We Can Tailor a Unique Program For You